Get help & support
Create a ticket, track staff replies, attach evidence, and keep the full conversation in one place.
Open a ticket
Use this if you cannot sign in, need help with a payment, certificate, licence, PQE, MCPD, or account issue.
Track a ticket
Enter your ticket ID and email address to view status, staff replies, attachments, and send a response.
Registered teachers
Signed-in teachers can use the teacher portal ticket queue for account-linked support history.
Ticket-first support
Create or track a ticket for the full conversation history. Phone support should reference the ticket ID.
Phone
+234 905 446 8360Hours
Monday-Friday, 8:00 AM - 5:00 PM WAT
Trouble signing in? Use the public ticket form or recover access at teachers.trcn.gov.ng.